For Australian clubs, pubs & RSLs

Email your members actually want to open.

Ravensend plugs into the gaming, POS and membership systems you already run, turns them into one profile per member, and drops a winnable game into every send. The bistro fills, the floor stays busy, and nobody touches a spreadsheet.

Delivery by Resend · Billing by Stripe

Ravensend № 004921

Members only · Scratch & win

Riverside RSL

Scratch to reveal

Winner decided server-side · One play per member · T&Cs apply

The problem

Most member emails get deleted, not opened

One blast to everyone, no idea who actually plays, drinks or dines — so the good offers get lost next to the ones nobody wanted.

One blast, every member

The same email goes to a high roller and someone who hasn't visited in a year — so neither feels like it was written for them.

Data locked in three systems

Gaming floor, POS and membership all know something different about the same person — and none of it reaches the inbox.

Nothing to actually open it for

A newsletter with no upside competes with everything else in the inbox — and mostly loses.

Plugs into the systems behind your bar

Every member becomes one profile — tier, points, last visit, spend and expiry — ready to target the moment it syncs. See the connectors →

The solution

Everything you need to fill a quiet night

From the first send to the prize handed over at the bar — one tidy platform.

Campaigns that land

A drag-and-drop builder with merge tags pulled straight from each member's profile. Schedule it, test it, send it — on your own queue, at your own pace.

Segments that build themselves

Win-backs, big spenders, members lapsing this month, birthdays — lists that rebuild on every sync. Set them once and forget the export.

A game in every send

Turn any email into a scratch card, spin wheel or mystery box. The server picks the winner — fair, stock-aware and impossible to rig.

Reasons to keep opening

Points, streaks and tiers turn the odd open into a habit.

Compliant before you hit send

Spam Act unsubscribe, one-click RFC 8058 headers and automatic responsible-gambling exclusion. Handled, not homework.

Lands in the inbox

Your own sending domain with guided DNS, DKIM signing and bounce handling through Resend — so you reach the good folder, not the spam one.

See everything it does

The games engine

A game in every send — and no way to game it

Members tap a link and play. The animation is just for show — the server makes a weighted, stock-aware, one-shot draw, so inbox scanners can't burn plays, refreshes can't double-dip, and your last $50 voucher never goes out twice.

  • Six games: scratch card, spin wheel, mystery box, flip card, slot, dice
  • Odds that quietly favour win-backs, streaks, tiers and first-timers
  • Countdown timers and live stock to light a fire under it
  • Winner list exported and ready for the bar

How the games work

Safety & compliance

Compliant before you hit send

Built for licensed venues, not bolted on afterwards.

Responsible gambling, enforced

Any member flagged in your gaming system is silently excluded from every game campaign — and it can't be overridden per send.

Spam Act, RFC 8058

One-click unsubscribe on every send, honoured immediately, with accurate sender details — the Australian standard, out of the box.

One play, server-side, audited

Every game plays once per member, the winner is decided on the server, and every send carries an audit trail — nothing to dispute at the bar.

See the full compliance detail

Venue outcomes

Built around what actually moves the floor

Every send is aimed at a real Tuesday-night problem, not a vanity metric.

Fill a quiet bistro

Target members who dine but haven't booked lately with an offer built into the send itself, not a generic "we miss you."

Promote the next event

Send to the members most likely to actually come — trivia regulars, entertainment-night attendees, the group that always books a table.

Win back quiet members

Segments rebuild themselves every sync, so lapsing members get a nudge automatically — no export, no spreadsheet, no forgetting.

Product walkthrough

Up and running before the lunch rush

Four steps from sign-up to your first targeted send.

  1. Plug in a system

    Connect SwiftPOS, IGT, MiClub or whatever you run — or drop in a member CSV. No developer, no project plan.

  2. Members sync themselves

    Everyone becomes one clean profile — tier, points, last visit, spend and expiry — merged across every system you've connected.

  3. Build the send

    Pick a segment, lay out the email, and clip on a game if you fancy it. Preview the whole thing before it goes anywhere.

  4. Send, play, pay out

    Members play, the server calls it fairly, and you export the winners ready to hand over at the bar.

7
Systems it plugs into
6
Games to choose from
1 profile
Per member, no duplicates
100%
Spam Act-compliant sends

Pricing

Pay for the sends. Get the lot.

Games, the engagement layer and every connector come standard. Always.

Starter

For a single venue

5,000emails / month

  • 1 connector
  • Games + engagement
  • Smart segments
Compare plans

Pro

For groups & pub networks

100,000emails / month

  • Unlimited connectors
  • Games + engagement
  • Priority support
Compare plans

Start with a 14-day free trial — no card required. Pay monthly or save two months on annual, and only ever for what you send.

Indicative plans — we'll lock pricing before launch. Overage billed per 1,000 emails.

FAQs

Before you start a free trial

Do we need a developer to set this up?

No. Most connectors are a login and a few clicks. If your system doesn't have a live API, the CSV fallback has you sending campaigns the same day.

Will this replace our current POS or membership system?

No — Ravensend sits alongside what you already run. It reads member data from your existing systems; it doesn't replace them.

Are the games actually fair?

Yes. The animation is just for show — the server makes a weighted, stock-aware, one-shot draw at play time. Refreshing, replaying, or reading the page source doesn't change the outcome.

What about responsible gambling obligations?

Members flagged in your gaming system are automatically excluded from every game campaign, with no per-campaign override. See security & compliance for the full detail.

Is our member data safe?

It's stored in Australia, connector credentials are encrypted at rest, and you can export or delete your data at any time.

Get started

Give them a reason to come back.

Plug in a system, sync your members, and send a campaign worth opening — today.

Start free